![](/static/253f0d9b/assets/icons/icon-96x96.png)
![](https://lemmy.world/pictrs/image/5170ed37-415d-42be-a3e7-3edd79eda681.png)
37·
2 months agoIn customer service. If I see a bot I know there is a 95 % chance I won’t get the information I am looking for. If I could get the information online somewhere, I wouldn’t have contacted customer service in the first place! I just want to interact with another human being who’s able to understand my queries.
Why bother with anything at all?