Yes, that’s exactly what we did - I’ve been happy with my new unit since January, and when her refurbished one was a dud, she said, “Let’s just get a refund and buy me a new one.”
I, as well, had applied a screen protector right off the bat, but I’m glad I didn’t put the skin I’d bought her on it before we noticed it wasn’t in good health. Thankfully, it was painless and cost-free to return it, but I agree - if they wasted some of your time doing the testing they themselves should have done, it would have been nice to get some kind of compensation as a token of apology.
I happened to pick up an interest in DJ’ing right before Covid hit, and I’ve been doing it ever since. Now that things have opened back up, I’ve even had a couple of gigs and made a very modest profit on it. And I still enjoy adding tracks to the catalog, figuring out where I want my cue points and making notes for what works well with what.