This makes me irrationally angry because whenever I hear this, putting the time it took to ask would have been enough time to just type up a few sentences in an email that would explain everything everyone needed to know and then we’ve also got it in an easily searchable format so we can reference it later if needed.
I may be a little bitter.
I found a guy on linkedin that has the same name, just slot him in and pretend nothing happened, wouldn’t even have to change any of the campaign marketing. Dude looks to be in his 20s and manages a coffee place, definitely more than qualified.