Guess who’s suing the FTC to stop ‘click to cancel’
www.theverge.com
Who would have guessed?
  • schizo@forum.uncomfortable.businessEnglish
    8·
    20 days ago

    Amazon

    For as awful as Amazon is, I’ll give them this one.

    Cancelling prime is shockingly easy compared to what most places drag you through: account settings, prime, cancel, yes I’m sure, done.

    Requiring that from everyone would be a huge step forward. Also let’s make sure it forces gyms to do it, too.

    • Blackmist@feddit.ukEnglish
      2·
      20 days ago

      I was subbed to Humble Choice for a while.

      Trying to skip a month was a minefield of dark patterns. At least three confirmation screens, buttons swapping places and colours…

    • slumberlust@lemmy.worldEnglish
      2·
      20 days ago

      I’m not ready to give Amazon any credit here. They use a lot of scummy dark patterns like swapping accept/deny buttons and making accept super easy and friendly to click while decline is small plain text.