I work with Zendesk and this doesn’t surprise me at all - the product is janky and they’re much more interested in sales and squeezing a few more $$s from their clients than improving it or fixing issues

Zendesk, Lastpass, All-The-Eggs-In-The-Cloud-Basket, all these products require dedicated internal teams to maintain anyway.

IT directors of old didn’t trust FOSS but did get rich signing over their company’s security to whoever showed up with a dog-and-pony show. Surprise - they’re just as lazy and cheap as you!

And by a 15 year old no less! Keep up the awesome work young one, you’ll go far…