• fsxylo@sh.itjust.works
    link
    fedilink
    English
    arrow-up
    89
    ·
    edit-2
    3 months ago

    Hmm … Better pigeon hole clients into only using the teabag.

    “Why can’t I put the label in the water?!”

  • calabast@lemm.ee
    link
    fedilink
    arrow-up
    77
    ·
    3 months ago

    Smart developer: let’s make the label an 8 inch square so it won’t fit in any mug.

  • Blackout@kbin.run
    link
    fedilink
    arrow-up
    43
    ·
    3 months ago

    I design optics and I’ve seen a return request because they “couldn’t see the target” and included photos to show what they meant. The customer installed it backwards and didn’t bother trying the other way.

  • SlopppyEngineer@lemmy.world
    link
    fedilink
    arrow-up
    32
    arrow-down
    4
    ·
    edit-2
    3 months ago

    And that’s how an iPhone with an interface that even a toddler can figure out sold a few billion units.

    • Riven@lemmy.dbzer0.com
      link
      fedilink
      arrow-up
      26
      arrow-down
      3
      ·
      3 months ago

      As someone who’s used and uses both for work and isn’t a fanboy of either, sorry but apple does not have an easy to learn interface. It seems like every single choice they made was done to just be different from the alternative, more often than not to the detriment of the user. If they lock people in to how their ecosystem works low tech people can’t easily change.

      • UnderpantsWeevil@lemmy.world
        link
        fedilink
        English
        arrow-up
        2
        arrow-down
        3
        ·
        edit-2
        3 months ago

        If they lock people in to how their ecosystem works low tech people can’t easily change.

        Other people can just mimic the iPhone interface. That’s basically what Android did.

        The real difficulty of switching to another device from Apple is the multi-year contract that the phone companies try to get you on.

        • Riven@lemmy.dbzer0.com
          link
          fedilink
          arrow-up
          4
          arrow-down
          1
          ·
          3 months ago

          Back in 2012 apple won a UI patent and we know how those megacorps do. No idea to what extent but that sorta stops any big contenders on copying them. The multi year contracts are a meme from the past but it’s the same sort of people who aren’t techliterate enough to learn a new UI, that keep with the contracts.

            • Riven@lemmy.dbzer0.com
              link
              fedilink
              arrow-up
              2
              arrow-down
              1
              ·
              3 months ago

              They sorta are, plenty of options for cheap quality untilited phone plans out there even with international included and very few people actually need a state of the art 1k phone to make payments on.

              Don’t get me wrong, I’m not policing how people should spend their money. All I’m saying is that plans are from the past and don’t need to exist, like faxes.

    • sheogorath@lemmy.world
      link
      fedilink
      arrow-up
      23
      arrow-down
      1
      ·
      3 months ago

      At what cost, though? I thought the generations after the millennials would be more tech-literate. But after seeing Gen Zs around me at home and at work, things are just regressing.

      • KairuByte@lemmy.dbzer0.com
        link
        fedilink
        arrow-up
        5
        ·
        3 months ago

        It was inevitable. We took a mishmash of things that kinda worked together with a patchwork of software and shoved it into a streamlined define with a custom made interface to tie it all together. One of those things pushes the user to learn more, and it’s not the finished and polished product.

      • Riven@lemmy.dbzer0.com
        link
        fedilink
        arrow-up
        3
        ·
        3 months ago

        Can’t really blame them either, it was our generation that dropped the ball in making sure they were more tech literate than us. Not that I have kids but still.

        • asyncrosaurus@programming.dev
          link
          fedilink
          arrow-up
          7
          arrow-down
          1
          ·
          edit-2
          3 months ago

          Nah, our generation had to tinker with shit to get it working. Kids these days have it easy, which is good from a user perspective, but fails to train them how any of it actually works at a deeper level.

          No one has to install a device driver anymore.

        • orangeboats@lemmy.world
          link
          fedilink
          arrow-up
          2
          ·
          3 months ago

          The modern electronic devices are far more railroaded than it was back in the day tho.

          Want to download an application? There’s the App Store. No need to download random .exes from sketchy websites (and learn what a “computer virus” is the hard way)

          Downloaded a picture? It’s instantly inside your gallery. Back then we needed to find a folder called “Download” or “My Documents” using something called the Explorer!

          iPhone and Android made a lot of things dumber and easier to take in, but I feel like it had a detrimental effect on digital literacy.

          • Revan343@lemmy.ca
            link
            fedilink
            arrow-up
            1
            ·
            3 months ago

            Want to download an application? There’s the App Store. No need to download random .exes from sketchy websites (and learn what a “computer virus” is the hard way)

            We’ve had that for years, it used to just be called apt-get. Though I’ll admit a GUI software center is nice when I don’t know exactly what I’m looking for

          • Riven@lemmy.dbzer0.com
            link
            fedilink
            arrow-up
            1
            ·
            3 months ago

            A little. Hands on parenting is what they need. I made sure my baby brother is tech literate when my mom is 100 percent not. He just graduated highschool this year. Sure some of the blame is on tech but kids don’t know how to shit in a toilet either and parents make damn sure they learn as quickly as possible.

  • chirospasm@lemmy.ml
    link
    fedilink
    arrow-up
    21
    arrow-down
    1
    ·
    edit-2
    3 months ago

    If you have access to any kind of UX and UI folks, you automagicallly get a leg up on this, y’all. It is goddamn amazing.

    Single dev on a personal project? Go find someone in the community who has an eye for design or hit up a design forum. Work has you on a project with only two other devs and limited resources? Ask for a favor from the UX team down the hall.

    We are all tryna make good experiences out here. Let us avoid getting ‘teabagged.’

    • ikidd@lemmy.world
      link
      fedilink
      English
      arrow-up
      6
      arrow-down
      1
      ·
      3 months ago

      Basically you have to hide all choice behind a settings page. Think of a cattle chute that only let’s them go one direction to the bolt gun. Wait…

  • nexussapphire@lemm.ee
    link
    fedilink
    English
    arrow-up
    19
    ·
    3 months ago

    I can be an idiot every once and a blue moon. Thank you to anyone who put literally everything a manual just in case someone is braindead and isn’t afraid to rtfm.

    To be honest it’s just after I’ve spent 10 hours on something fairly complicated and new to me. I suddenly can’t think for myself anymore. It literally becomes a chore to do the simplest shit sometimes.

      • nexussapphire@lemm.ee
        link
        fedilink
        English
        arrow-up
        4
        ·
        3 months ago

        I do appreciate it, I know I’m no idiot.

        To be honest, I kinda wish some projects came with API manuals. I understand it’s not a priority in an open source project with limited resources.

        It would be nice to use a python based ml tool without passing commands through it via shell. People do it, I just don’t have the time or experience to analyze a complex project like ML voice synthesis.

  • Thebeardedsinglemalt@lemmy.world
    link
    fedilink
    arrow-up
    18
    ·
    3 months ago

    Send multiple all user emails stating which end to put in the water. People still call the Help Desk or email you directly, your response is forwarding them the email, they complained that it’s not convenient or they get too many emails or don’t have time for emails.

    You send documentation and place it on the portal. they complain it’s overly complicated, so you add screenshots with which end to put in the water. They still mess it up and complain about lack of instruction.

    You schedule 30 minute courses, 3 times a day, every day of the week and spam out notifications to sign up. You get a total of 12 people the first 2 weeks, most of which figured it out on their own at some point but thought it was mandatory, or that there were high level secrets or Tips n Tricks you were gonna teach. When the education period ends, you still get people complaining that the times weren’t convenient enough for them because they work 2nd shift or weekends.

    You schedule another 2 weeks of classes, after hours and on weekends. 2 people show up, but not the ones who bitched about it.

    Despite everything, your boss still sings you on your review didn’t meet the needs of the organization with this rollout

    • Zink@programming.dev
      link
      fedilink
      arrow-up
      5
      ·
      3 months ago

      Oof, I’m not in IT thank goodness, but I still feel this in my bones. I’ve had to write plenty of instructions for in-house trained users though, and it seemed just as bad. I can’t imagine what it’s like with real randos.

      I’ve definitely seen some of these “please let us help you” getting sent around. And even in completely different types of organizations I’ve seen time and time again how the obnoxious entitled complainers don’t even show up.

      • Thebeardedsinglemalt@lemmy.world
        link
        fedilink
        arrow-up
        4
        ·
        3 months ago

        They’re just serial complainers. Even if you walk around their department with a laptop to give them 5 minute instruction, no matter when you do it it’s always inconvenient to them. Some people exist solely to complain about shit

        • Zink@programming.dev
          link
          fedilink
          arrow-up
          2
          ·
          3 months ago

          Yeah, unfortunately a huge chunk of the population is so negative that complaining about the world is pretty much how they interact with it. That and they define themselves by the things they don’t like.

  • over_clox@lemmy.world
    link
    fedilink
    arrow-up
    13
    ·
    3 months ago

    I write graphics software that almost seems intuitive, until you realize I gave it a split personality.

    Even I forget about the split personality side of it.

  • VeganPizza69 Ⓥ@lemmy.world
    link
    fedilink
    arrow-up
    13
    ·
    edit-2
    3 months ago
    if ( parameters.teaMass <= TEA_BAG_WEIGHT ) { 
        return "Error: incorrect input. Check if tea bag was inserted correctly into water container."
     }
    
    • sunnie@lemmy.caOP
      link
      fedilink
      arrow-up
      11
      ·
      edit-2
      3 months ago

      Using better by itself is fine in an informal context, and “had better” is only required for formal contexts. And I don’t think a meme on the internet counts as a formal context.

      And also, 🤓☝️

      • OfCourseNot@fedia.io
        link
        fedilink
        arrow-up
        4
        ·
        edit-2
        3 months ago

        That’d be a contraction of ‘would’ in this case, wouldn’t it? As an ESL speaker I used to find these grammar ‘mistakes’ (for lack of a better word) made more difficult for me to parse the sentences. As with code ‘written once but read many times’ would apply here.

        • sparkle@lemm.ee
          link
          fedilink
          arrow-up
          11
          arrow-down
          1
          ·
          edit-2
          3 months ago

          For a lot of English speakers, the “had” and “have” in contractions is completely omitted in certain contexts. It’s more prevalent in some dialects (I’m in the south US and it’s more common than not). Usually “had” is dropped more than “have”.

          Also, English can drop the pronoun, article, and even copula for certain indicative statements. I think it’s specifically for observations, especially when the context is clear.

          looking at someone’s bracelet “Cool bracelet.” [That’s a]

          wakes upsigh Gotta get up and go to work…” [I’ve]

          “Ain’t no day for picking tomatoes like a Saturday.” [There]

          “No war but class war!” [There’s]

          “Forecast came in on the radio. Says there’s gonna be a hell of a lot of rain today.” [It said -> Says/Said]

          “Can’t count the number of Brits I’ve killed. Guess I’m just allergic to beans on toast.” [I; I]

          “House came tumblin’ down after the sinkhole opened up” [The]

          “I’d” can be “I would”, mainly if used with a conditional or certain conjunctions/contrastive statements (if, but, however, unfortunately). Also when preceding “have” – e.g. “I’d have done that”. Because “I had have” doesn’t make sense, nor does “I had <present tense>” anything. “I’d” as in “I had” is followed by a past participle.

          “I’d” is usually “I had” otherwise, forming the past perfect tense. But in “I’d better”, it’s a bit confusing because “had better” is used in a different sense – the “had” here comes from “have to” (as in “to be necessary to”) and can be treated as both a lexical verb and an auxiliary verb. “had better” is a bit of a leftover of more archaic constructions.

        • candybrie@lemmy.world
          link
          fedilink
          arrow-up
          7
          ·
          edit-2
          3 months ago

          It would be a contraction of had: “I had better write…” Using would there doesn’t make sense.

          • OfCourseNot@fedia.io
            link
            fedilink
            arrow-up
            2
            ·
            3 months ago

            More or less my point, languages are weird with lots of arbitrary idiomatic things—‘would rather’ but ‘had better’.

            After posting the comment I’ve thought ‘wait, it makes more sense for it to be should’ so my guesses are a bit off today.