A hostel company I stayed with a while back emailed me with the subject: “Your booking is confirmed!”. This made me frantically check all my accounts since I hadn’t booked any hostels recently. I was super concerned until I opened the email and saw… it was a stupid marketing email…
This kind of marketing should be illegal. Don’t use Clink Hostels.
Call center “management” is typically not an actual manager, and definitely not involved with the decision either.