• 𝒍𝒆𝒎𝒂𝒏𝒏@lemmy.one
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    7 months ago

    Dbrand has a really strong case here IMO, since they pretty heavily edit the internals and add a few easter eggs, which are still visible in Casetify’s final designs

    Dbrand discovered Casetify allegedly copied 117 different designs, down to the many digital manipulations it made to the images. Dbrand says it holds registered copyrights for each of these products, all of which were registered before Casetify’s product launch.

    Also, TIL:

    Disclosure: The Verge recently collaborated with Dbrand on a series of skins and cases

      • Otter@lemmy.ca
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        7 months ago

        What did dbrand do? I thought they were well liked

        • Alto@kbin.social
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          7 months ago

          Their marketing is just incredibly childish and brash. Doesn’t personally upset me, but it’s certainly never made me want to check out their products.

          • Otter@lemmy.ca
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            7 months ago

            Fair enough, I’ve heard good things about their quality and customer service (being great about replacements and technical issues) but there’s lots to choose from. There are others you can go to for the products

            • Avid Amoeba@lemmy.ca
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              7 months ago

              Their cases are of spectacular quality. They maintain great shape after years of use. My oldest in current service is 4 years old.

        • Tier 1 Build-A-Bear 🧸@lemmy.world
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          7 months ago

          I’ve personally had a few terrible customer service experiences over the years, to the point that I stopped buying from them. I’ve had years of experience selling phones, applying screen protectors, and skins, and sometimes d brand sends you one that straight up doesn’t fit. And even with pictures (I had one that was too small for the phone, hard to argue with that), they refuse to acknowledge it was the product’s fault and refuse refunds.

          I never got one but their airpods skin was ridiculous and close to impossible to install and they basically posted a snarky response saying how even though the product is perfect and the customers are all idiots, they’ll try to make it easier to install for our tiny brains.

          So I don’t really care that they have an “attitude” with advertising. I care that that attitude also permeates throughout all customer service experiences, and that they have this idea that they can do no wrong to the point that they refuse refunds to people who deserve them.

          So I’m not buying from them ever again, but I can’t deny they have a case here. That’s all I was saying, but the redditors yet again confuse the downvote button for the disagree button, but hey, they’re probably also the ones defending d brand so no surprise there.