So my mother recently bought an ET-2800, By HP we had an HP printer before and we got a new one because the old one would not work with my sister’s Windows 11 Laptop. So I had to set it up for my mother, the manual said you can use it without the app. But there was no way to physically do that. Anyway, I downloaded the app on my phone (android) and the app would not connect to the printer. So I used my mother’s iPhone and it would connect. The setup process was stupid proof. And after I got it all full of ink, it was very painless. However, this is where the H in HP should stand for HELL. Because a few months go by and my sister and my mother need some papers printed. No problem. I thought to myself, so my sister tried to print it wirelessly. Couldn’t find the printer, I said ok maybe it’s a dumb driver, USB didn’t work either. I asked my sister to send it to me, so I can print it on my w540 running rocky 9. Rocky picked up that I needed drivers and installed them. Wireless didn’t work but wired showed up, I thought sweet I can just print the paper and get back to what I was doing. However, when I clicked print, the printer would grab the paper and run it though but not put ink on the paper. My mother asks me to forward the email to her to try to print it on her phone. I send it, and it prints, and the paper come out how it should with ink and the paper is finally printed.

After this experience with this printer, it makes me rather aggravated at this purchase, and no longer want to buy from HP. I have looked at Brother printers and there are no Proprietary ink cartage, and or laser printers. I purely wanted to talk about my experience with HP printers and would like to know what others have for a printer for recommendations, for when eventually HP kills support and makes it a paper weight, I’ve read many negative experiences with HP printer, specially from Lois Ross man and their anti consumer products.

  • Bdaman@sh.itjust.works
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    9 months ago

    Just wait till you run into one of the HP printers that will not work until you sign up for the HP subscription service, and only use HP subscription ink cartridges, and only if it’s allowed to access the internet to report back that it’s printing. The subscription actually set the number of pages per month you are allowed to print, on the hardware you have them money for.

    And it only works for a device with the HP app installed. Total garbage.

    • limelight79@lemm.ee
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      9 months ago

      …I have one of those HP printers. It works fine with non-subscription cartridges, and I print to it from Linux regularly without HP-specific software installed.

      And it doesn’t set the “number of pages per month you are allowed to print”. I pay $1/month for 15 pages, which roll over if I don’t use them, or I can pay extra if I need more (which hasn’t happened), or I could switch to a plan with more pages. It’s a lot like cell phone minutes. Basically, I pay $12/year for cartridges, which were like $60-$70/year for the previous printer.

      We’ve had this printer at least two years now and haven’t had any complaints. Every time HP comes up I see how bad they supposedly are now, but this one has worked fine for us. And we’re spending a lot less on ink than we were with the old printer. I can’t fathom why people claim I’m getting such a bad deal.