I bought a “Buy It Now” item, payment went through. Two days later, I got an email saying I got a refund. I looked at the order and I looks like I indeed got a full refund. There are no notes or messages from the seller, so I’m not really sure what happened. Should I message the seller? Report that I haven’t received the order? The order does not show that it was canceled; it shows the Paid status, and awaiting shipping.
I’m honestly confused on what to do.
I think just a neutral review stating “The seller abruptly canceled and refunded without explanation” would do the trick. I might even be inclined to leave negative feedback if the seller refused an adequate explanation. I’m not sure though if it’s possible after a refund. I try to seek out sellers who are individuals casually selling personal items vs. someone whose business is selling on eBay, so I’ve never had this happen yet.