I bought a “Buy It Now” item, payment went through. Two days later, I got an email saying I got a refund. I looked at the order and I looks like I indeed got a full refund. There are no notes or messages from the seller, so I’m not really sure what happened. Should I message the seller? Report that I haven’t received the order? The order does not show that it was canceled; it shows the Paid status, and awaiting shipping.
I’m honestly confused on what to do.
The seller has high ratings. I guess I’ll just try messaging them for an answer and leave a review about my experience if they don’t respond. I had some bad experiences with eBay in the past and seemed to have gotten better, but this makes me a bit more hesitant again.