• AggressivelyPassive@feddit.de
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    1 year ago

    It’s really interesting to see, that all these Megacorps are apparently completely unable to see, what actual people actually want. Especially Meta seems to be hellbent to press everyone in their schemata, and fails constantly.

    • KoboldCoterie@pawb.social
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      1 year ago

      Part of it (I think) is that they treat their userbase as their customers, when in fact, we’re not - the companies they’re farming out our data to are the customers. We’re the product, or rather, we’re producing the product.

      The ideal case for both them and us would be for them to keep us as complacent and happy as possible, so we use their service more - remove as many roadblocks as possible, add in QOL features, charge nothing, etc.

      Then, when they have a bigger, more consistent influx of data, they put the thumbscrews to the companies that want to purchase that data, or want access to the API for AI training or whatever, and charge them a mega premium.

      Not that I love the idea of being “the product”, but from a purely utilitarian view, that seems like the most long-sighted way for them to operate.

      • comfortablyglum@sh.itjust.works
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        1 year ago

        It’s not so much being the “product” that bothers me, as it is the whipping-horse manipulation to force us to give more more more with while they give less less less.

      • AggressivelyPassive@feddit.de
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        1 year ago

        Even in that logic, it doesn’t make sense to create products that nobody wants.

        They seem to fundamentally not understand, what users actually want - and fulfilling that need would actually make them money. But they can’t fathom what we want.

        • KoboldCoterie@pawb.social
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          1 year ago

          and fulfilling that need would actually make them money

          That’s basically the point I’m trying to make. Users produce the product (data), and by keeping users happy, we produce more of the product, which they can then sell at a better rate.

    • sugar_in_your_tea@sh.itjust.works
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      1 year ago

      But do they? Meta is absolutely raking in cash, so they’re obviously doing something that users engage with.

      What users want and what makes money are often at odds.

      • AggressivelyPassive@feddit.de
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        1 year ago

        I’m talking about their new apps. Like Threads, Metaverse…

        Facebook, Instagram, and even YouTube only work on momentum. Facebook is clearly running out of steam and lost almost all relevance in the younger (that is, under 50) population. Instagram can still catch a large audience, but the young people already switched to TikTok.

        All in all, the old cash cows are slowly drying up and there’s nothing new coming.

        • sugar_in_your_tea@sh.itjust.works
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          1 year ago

          Yeah, Zuckerberg wasted a ton of time and money on the Metaverse stuff, but they’re still insanely profitable and they seem to be turning it around. I’m not happy about that because I was hoping they’d fade away to irrelevance, but that doesn’t seem to be the case.