Business owner ‘hires’ ChatGPT for customer service, then fires the humans::Experts divided on whether a new wave of call centre automation will make for better jobs for people, or merely throw millions out of work

  • funkless_eck@sh.itjust.works
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    1 year ago

    I was on a bot chat the other day. “I have super admin permissions but it wont let me switch XYZ toggle.”

    It said “I don’t understand this, can you rephrase?”

    I said, “I can’t switch Xyz toggle despite having admin permissions.”

    “I don’t understand can you rephrase”

    “no.”

    “connecting you to a real person”